TCS Tirupati Courier Tracking: Complete 2025 Guide for Indian Customers
India’s courier and logistics industry has witnessed explosive growth, with the market expected to reach ₹2.7 lakh crore by 2025. For millions of Indians—from online shoppers in Mumbai to small business owners in Lucknow—tracking courier shipments has become as essential as placing the order itself.
TCS Tirupati Courier (also known as Shree Tirupati Courier Services Pvt. Ltd.) stands as one of India’s trusted regional courier providers, particularly strong in South India and Gujarat. With over 1,500 service centers across 21 states, TCS Tirupati has carved a niche by offering personalized service at competitive prices.
This comprehensive guide provides everything Indian customers need to know about TCS Tirupati courier tracking—from basic tracking methods to advanced troubleshooting, competitor comparisons, and expert tips for seamless deliveries.
Understanding TCS Tirupati Courier Services

Company Background
Shree Tirupati Courier Services Private Limited was established in 2003 with headquarters in Rajkot, Gujarat. What started as a regional player has grown into a network of over 650 branches and 725 satellite points, making it a significant force in India’s domestic courier landscape.
Core Services Offered
1. Express Domestic Delivery
- Same-day delivery in major metros (Ahmedabad, Rajkot, Mumbai)
- Overnight Express for next-day delivery across India
- Surface delivery for cost-effective shipping
2. Pick Up and Delivery (PUD) Services TCS Tirupati provides comprehensive PUD service handling items from very light to heavy palettes up to 1000 kilograms, enhanced by a Proof of Delivery system allowing real-time online tracking.
3. Document Courier Services Specialized handling for:
- Legal documents
- Educational certificates
- Corporate correspondence
- Government documents
4. Cash on Delivery (COD) Essential for e-commerce sellers and direct-to-consumer brands operating in tier-2 and tier-3 cities.
5. International Shipping Through partnerships with global carriers, TCS Tirupati facilitates international document and parcel delivery to major destinations.
Service Coverage
| Region | Coverage Details | Delivery Time |
|---|---|---|
| Gujarat | Strongest presence with 250+ centers | Same day to 2 days |
| Maharashtra | Mumbai, Pune, Nagpur hubs | 1-3 days |
| South India | Karnataka, Tamil Nadu, AP, Telangana | 2-4 days |
| North India | Delhi NCR, UP, Rajasthan | 3-5 days |
| East India | West Bengal, Odisha, Bihar | 3-6 days |
| Remote Areas | Tier-3 cities and rural pincodes | 5-10 days |
How to Track Your TCS Tirupati Courier: Step-by-Step Methods
Method 1: Online Tracking via Official Website
Step-by-Step Process:
- Locate Your Consignment Number
- Found on your booking receipt
- Typically 10-15 digit alphanumeric code
- Also sent via SMS if mobile number provided
- Visit TCS Tirupati Website
- Navigate to www.shreetirupaticourier.net
- Look for “Track Your Shipment” section (usually in top menu)
- Enter Tracking Details
- Type consignment number carefully
- Avoid spaces before or after the number
- Check for zero (0) vs letter O confusion
- View Tracking Results
- Current location of parcel
- Transit history with timestamps
- Estimated delivery date
- Delivery status updates
Pro Tip: Bookmark the tracking page on your mobile browser for quick access.
Method 2: Third-Party Tracking Platforms
Several aggregator platforms offer TCS Tirupati tracking with additional features:
Advantages of Third-Party Trackers:
- Track multiple couriers in one place
- No login required
- Mobile-optimized interfaces
- Faster loading times
- Historical tracking data saved
Popular Platforms:
- Ship24
- 17Track
- TrackingMore
- CourierTrackings.com
Method 3: SMS Tracking Service
For users with limited internet access or those in areas with poor connectivity:
Process:
- Open your phone’s messaging app
- Type: TRACK <space> YOUR_CONSIGNMENT_NUMBER
- Send to: [Check your booking receipt for SMS number]
- Receive instant status update via reply SMS
Example: TRACK STC123456789
Note: SMS charges may apply as per your mobile plan.
Method 4: Customer Care Support
Contact TCS Tirupati customer support at +91 0261-3995227 for personalized tracking assistance.
When to Call Customer Care:
- Tracking number not showing results after 24 hours
- Delivery delayed beyond expected date
- Need to update delivery address
- Parcel marked delivered but not received
- Special delivery instructions required
Customer Care Timings: Monday to Saturday, 10:00 AM – 6:00 PM IST
Method 5: Branch Visit for Direct Inquiry
Branch Locator: Use www.shreetirupaticourier.net/network.aspx to find nearest branch
What to Carry:
- Original booking receipt
- Valid government-issued photo ID
- Consignment number (written down)
- Proof of address for verification
Decoding TCS Tirupati Tracking Status Messages
Understanding status updates helps you plan better for deliveries:
| Tracking Status | Meaning | What to Expect |
|---|---|---|
| Shipment Booked | Parcel accepted at origin branch | Entry into system; prepare for transit |
| Picked Up | Courier collected from sender location | Moving to sorting hub |
| In Transit | Moving between facilities | Normal progress; check daily |
| Arrived at Hub | Reached sorting/distribution center | Being sorted for next leg |
| Dispatched to Destination | En route to final delivery city | 1-2 days to delivery |
| Out for Delivery | Loaded on delivery vehicle | Expect delivery same day |
| Delivered | Successfully handed to recipient | Check delivery proof |
| Delivery Attempted | Recipient unavailable | Courier will retry; ensure availability |
| Held at Branch | Waiting at destination office | Action needed; contact branch |
| Pending | Delay due to various reasons | Contact customer care |
| Return to Sender | Unsuccessful delivery | Parcel being sent back |
Common Tracking Challenges and Solutions

Problem 1: “Consignment Number Not Found”
Possible Causes:
- Recent booking (system update delay of 4-6 hours)
- Incorrect number entry
- Typing errors in consignment ID
Solutions:
- Wait 6-8 hours after booking and retry
- Verify number character by character from receipt
- Distinguish between 0/O, 1/I, 5/S, 8/B
- Contact booking branch if problem persists beyond 24 hours
Problem 2: Tracking Status Stuck/Not Updating
Possible Causes:
- Parcel between scanning points
- Weekend/holiday operational pause
- Technical system issues
- Parcel in remote area with limited infrastructure
Solutions:
- Allow 48-72 hours during transit before concern
- Check if scanning location has connectivity issues
- Verify if national holidays affecting operations
- Contact customer care after 3 business days without update
Problem 3: Wrong Delivery Location Displayed
Possible Causes:
- Incorrect address provided during booking
- Parcel misrouted at sorting hub
- Similar pincode confusion
- System data entry error
Solutions:
- Immediately call TCS customer care with consignment number
- Provide complete correct delivery address
- Request route correction and updated ETA
- Ask for branch manager contact if urgent
- Consider self-pickup from current location if time-critical
Problem 4: “Delivered” Status But Parcel Not Received
Critical Actions:
- Check with family members, neighbors, security guards
- Verify if left at alternate location (gate, reception)
- Call TCS customer care within 24 hours
- Request delivery proof: GPS timestamp, photo, signature
- File formal complaint if delivery seems fraudulent
- Ask for investigation and resolution timeline
TCS Tirupati vs Major Competitors: Detailed Comparison
Understanding how TCS Tirupati stacks up against national players helps make informed shipping decisions.
Comparison Table: TCS Tirupati vs Blue Dart vs DTDC vs Delhivery
| Parameter | TCS Tirupati | Blue Dart | DTDC | Delhivery |
|---|---|---|---|---|
| Founded | 2003 | 1983 | 1990 | 2011 |
| Network Reach | 1,500+ centers in 21 states | 35,000+ locations | 30,000+ locations | 18,600+ pin codes |
| Primary Strength | Regional presence, personalized service | Premium express, reliability | Wide rural reach, affordability | Tech-enabled, e-commerce focus |
| Tracking Quality | Good with occasional delays | Excellent with real-time updates | Good for standard tracking | Superior with AI-powered systems |
| Pricing | ★★★★☆ (Affordable) | ★★☆☆☆ (Premium pricing) | ★★★★★ (Most affordable) | ★★★☆☆ (Competitive) |
| Speed | Standard to Fast | Fastest (air express) | Standard | Fast with hyperlocal options |
| Customer Support | Responsive regional support | Multi-channel premium support | Basic but reliable | Tech-driven support |
| Best For | Gujarat & South India shipments | Time-critical business deliveries | Budget-conscious senders | E-commerce sellers |
| COD Service | Available | Available with premium charges | Widely available | 2-day COD remittance |
| International | Limited via partnerships | Extensive (DHL partnership) | Good network | Via cargo partner tie-ups |
| Technology | Basic to moderate | Advanced tracking systems | Improving digital infrastructure | AI/ML-powered logistics |
When to Choose TCS Tirupati Over Competitors

Choose TCS Tirupati When:
- Regional Deliveries in Gujarat/South India
- Stronger local presence than national players
- Better understanding of regional logistics
- Competitive pricing for intrastate shipping
- Cost-Effective Business Shipping
- Small to medium business volumes
- Regular document couriers
- Bulk shipping with negotiated rates
- Personalized Customer Service
- Direct access to branch managers
- Flexibility in pickup timings
- Easier address correction and special requests
- Tier-2 and Tier-3 City Coverage
- Reliable delivery to smaller towns in covered states
- Better last-mile connectivity in regional areas
Choose Blue Dart When:
- International shipments required (DHL partnership)
- Time-critical deliveries (same-day, next-day express)
- Premium service with guaranteed timelines
- High-value shipments needing extra security
Choose DTDC When:
- Extreme budget constraints
- Maximum rural coverage needed nationwide
- Non-urgent shipments
- High volume, low-value packages
Choose Delhivery When:
- E-commerce business with high volumes
- Need for API integrations with Shopify/WooCommerce
- Requirement for warehousing solutions
- Tech-driven tracking and analytics needed
Advanced Tracking Tips for Power Users
For Individual Customers
1. Save Tracking Information Immediately
- Take photo of receipt as soon as booked
- Screenshot SMS confirmation
- Save consignment number in notes app
- Share with recipient for their tracking
2. Set Up Tracking Reminders
- Check status once daily (morning)
- Set phone reminder for expected delivery date
- Enable SMS notifications if available
- Share tracking link with recipient
3. Communicate with Recipient
- Share consignment number immediately
- Inform expected delivery date
- Ensure phone number accessibility
- Provide alternate contact if unavailable
4. Document Everything
- Keep original booking receipt safe
- Screenshot all tracking status updates
- Save customer care call records
- Photograph parcel condition at booking
For E-commerce Sellers and Businesses
1. Implement Tracking Automation
- Use courier aggregator platforms
- Integrate tracking API if available
- Set up automatic customer notifications
- Create tracking page on your website
2. Bulk Tracking Management
- Maintain consignment number database
- Use Excel/Sheets for tracking logs
- Categorize by priority and destination
- Flag delayed shipments for follow-up
3. Customer Communication Strategy
- Send tracking number within 1 hour of dispatch
- Provide tracking link in order confirmation email
- Set up automated delivery status emails
- Be proactive about potential delays
4. Negotiate Better Terms
- Volume discounts on regular shipping
- Dedicated pickup service
- Priority tracking support
- Faster claims resolution
Understanding Delivery Timelines by Distance
Realistic expectations prevent anxiety. Here’s what to expect:
Metro to Metro Cities
| Route | Standard Delivery | Express Option |
|---|---|---|
| Mumbai to Ahmedabad | 2-3 days | 1-2 days |
| Bangalore to Hyderabad | 2-3 days | 1-2 days |
| Chennai to Coimbatore | 2 days | Next day |
| Rajkot to Surat | 1-2 days | Same/Next day |
Metro to Tier-2 Cities
| Route | Expected Timeline |
|---|---|
| Mumbai to Nashik | 2-3 days |
| Bangalore to Mysore | 2-3 days |
| Ahmedabad to Bhavnagar | 2-3 days |
| Chennai to Madurai | 3-4 days |
Tier-2 to Rural/Remote Areas
| Scenario | Delivery Window |
|---|---|
| District headquarters to villages | 4-7 days |
| Major city to hilly regions | 5-10 days |
| Urban to island territories | 7-14 days |
Factors Affecting Delivery Time:
- Monsoon season (June-September): Add 1-2 days
- Festival periods (Diwali, Holi): Add 2-3 days
- Political strikes/bandhs: Unpredictable delays
- Natural disasters: Significant delays possible
TCS Tirupati Customer Care: Complete Contact Guide
National Head Office
Address: G/F, Orbit Plaza, Dr. Yagnik Road, Nr. Ramkrishna Ashram, Rajkot, Gujarat, India – 360001
Phone: +91 0261-3995227
Email: [email protected]
Major Regional Office Contacts
Mumbai Regional Office (Chembur) Address: 1, Amar Estate, Sion Trombay Road, Near Bezzola Complex And Vijay Sales, Chembur – 400071 Phone: +91 7798669967, +91 9823591429 Email: [email protected]
Pune Regional Office Address: Shop No. 6 to 9, Ramanbaug Co-op. Hsg. Soc., 352/353 Shaniwarpeth, Pune – 411030 Email: [email protected]
Kolkata Regional Office Address: G/F, 6-Abhiklasha-II, Royd Street, Kolkata – 700016 Email: [email protected]
Ahmedabad Regional Office Phone: +91 9879204561 Address: 8/B, Bharat Society, Parsi Agiyari, Ved Mandir Road, Ahmedabad – 380043
Chennai Regional Office Phone: +91 9962589978 Email: stcsmaaro@gmail.com
Baroda Regional Office Phone: +91 9879204563 Address: 8/9, Welcome Flat 2, Urmi Dinesh Mills Road, Near Verai Mata Temple, Akota, Baroda – 390020
How to File a Complaint Effectively
Step-by-Step Complaint Process:
- Gather Information
- Consignment number
- Booking date and receipt
- Expected vs actual delivery date
- Tracking status screenshots
- Nature of issue (delay, damage, non-delivery)
- First Contact: Branch Level
- Call local branch first
- Speak with branch manager
- Note down complaint reference number
- Request resolution timeline
- Escalate to Regional Office
- If no response within 48 hours
- Email regional office with details
- CC head office email
- Mark email as “Urgent: Complaint Escalation”
- Final Escalation: Head Office
- Contact head office customer care
- Reference previous complaint number
- Request manager intervention
- Set clear expectations for resolution
- Consumer Forum (Last Resort)
- If no resolution after 15 days
- File complaint with National Consumer Helpline (1800-11-4000)
- Submit online at consumerhelpline.gov.in
- Keep all documentation ready
Special Use Cases: Industry-Specific Tracking Needs
For Students and Educational Institutions
Common Shipments:
- University application documents
- Mark sheets and certificates
- Entrance exam hall tickets
- Study materials and books
Tracking Best Practices:
- Use express service for time-sensitive documents
- Track daily during admission season
- Keep college admission office informed of tracking status
- Have backup digital copies ready
For E-commerce Sellers
Tracking Integration:
- Share tracking number within 1 hour of dispatch
- Integrate tracking page on your website
- Send automated tracking updates to customers
- Monitor delivery success rates
Performance Metrics to Track:
- Average delivery time by pincode
- On-time delivery percentage
- Failed delivery attempts reasons
- Customer satisfaction scores
For Small Businesses
Document Management:
- Maintain tracking register
- Category-wise tracking (invoices, contracts, samples)
- Priority flagging system
- Monthly performance review with TCS
Cost Optimization:
- Negotiate bulk rates
- Combine multiple shipments
- Use surface for non-urgent deliveries
- Review alternate couriers for specific routes
For Legal and Financial Services
Compliance Tracking:
- Maintain proof of dispatch records
- Get delivery confirmation with signature
- Keep 3-year tracking history
- Use registered/secured services for sensitive documents
Technology Integration: API and Automated Tracking
While TCS Tirupati’s technology infrastructure is developing, here are ways to enhance tracking:
For Businesses
1. Use Multi-Courier Aggregator APIs Platforms like Ship24, ShipWay, and NimbusPost offer:
- Single API for multiple couriers including TCS
- Automated tracking updates
- Webhook notifications
- Analytics dashboard
2. Build Custom Tracking Dashboard
- Integrate tracking into your CRM
- Automated customer email triggers
- Performance analytics
- Exception alerts
3. WhatsApp Business Integration
- Send tracking links via WhatsApp
- Automated status updates
- Two-way communication channel
- Higher customer engagement
Security and Safety: Protecting Your Shipments
At Booking Time
1. Proper Packaging
- Use sturdy cardboard boxes
- Bubble wrap for fragile items
- Seal all openings with tape
- Mark “FRAGILE” if applicable
2. Accurate Value Declaration
- Declare actual value for insurance
- Avoid under-declaration
- Get insurance for high-value items
- Keep purchase receipts handy
3. Clear Addressing
- Write legibly or print labels
- Include landmark for easier location
- Provide working phone number
- Add alternate contact number
During Transit
1. Regular Tracking
- Check status daily
- Flag unusual movements
- Contact branch if route seems wrong
- Be proactive about potential issues
2. Communication
- Keep recipient informed
- Ensure availability on delivery day
- Provide special instructions if needed
- Update address if recipient relocates
At Delivery
1. Verification
- Check package condition before accepting
- Match consignment number on package
- Inspect contents if damaged
- Take photos if necessary
2. Proof of Delivery
- Request POD from delivery person
- Note date and time
- Get signature acknowledged
- Keep POD for records
3. Damage/Shortage Claims
- Report immediately (within 24 hours)
- Don’t accept damaged parcels
- Take photographs as evidence
- File written complaint with branch
COVID-19 and Service Updates
Post-pandemic operational changes affecting tracking:
Contactless Delivery:
- Parcels left at doorstep
- Photo proof of delivery
- OTP-based verification
- Reduced signature requirements
Safety Protocols:
- Sanitized handling at hubs
- Masked delivery personnel
- Temperature checks at facilities
- Social distancing at branches
Service Adjustments:
- Reduced Sunday operations
- Modified branch timings
- Limited in-person customer service
- Enhanced digital tracking emphasis
Future of Courier Tracking: What’s Coming
Emerging Technologies:
- Real-Time GPS Tracking
- Live vehicle location
- Estimated time of arrival
- Route optimization
- AI-Powered Predictions
- Proactive delay notifications
- Smart delivery scheduling
- Automated exception handling
- Enhanced Customer Interface
- Mobile app improvements
- Chatbot support
- Voice-activated tracking
- Regional language support
- IoT Integration
- Temperature monitoring for perishables
- Tamper detection systems
- Shock sensors for fragile items
- Real-time condition monitoring
Frequently Asked Questions (FAQs)
Q1. What is a consignment number and where do I find it?
A consignment number is a unique 10-15 digit tracking ID assigned to your shipment. You’ll find it on your booking receipt, in the SMS confirmation sent after dispatch, or in your booking email.
Q2. How long after booking can I start tracking my parcel?
Typically, tracking becomes active within 4-6 hours of booking. System updates may take up to 24 hours in some cases. If tracking doesn’t work after 24 hours, contact your booking branch.
Q3. Can I track multiple parcels at once?
On the TCS Tirupati official website, you need to track each consignment individually. However, third-party platforms like Ship24 or TrackingMore allow bulk tracking of multiple consignments.
Q4. Is tracking free of charge?
Yes, online tracking through the website is completely free. SMS tracking may incur standard SMS charges as per your mobile plan.
Q5. Can I track without a consignment number?
No, a valid consignment number is mandatory for tracking. Without it, contact your booking branch with your booking receipt details for assistance.
Q6. What does “Out for Delivery” mean?
It means your parcel has been loaded onto a delivery vehicle and is scheduled for delivery on the same day or next business day. Ensure someone is available at the delivery address.
Q7. How many delivery attempts does TCS Tirupati make?
Typically 2-3 attempts are made. After failed attempts, the parcel is held at the destination branch for pickup, or it may be returned to sender depending on booking instructions.
Q8. Can I change the delivery address after dispatch?
Address changes after dispatch are difficult but may be possible if the parcel hasn’t reached the destination hub. Contact customer care immediately with your consignment number and explain the urgency.
Q9. What should I do if my parcel shows “Delivered” but I haven’t received it?
Immediately contact TCS customer care. Request delivery proof including GPS timestamp, photo, and recipient signature. Check with neighbors and building security. File a formal complaint if unresolved within 24 hours.
Q10. Can someone else receive my parcel on my behalf?
Yes, but they should have a valid ID and preferably a letter of authorization from you. Some branches may deliver to residents at the same address without formal authorization.
Conclusion: Mastering TCS Tirupati Courier Tracking
Effective courier tracking transforms the shipping experience from anxiety-inducing guesswork to informed confidence. TCS Tirupati, with its strong regional presence and personalized service approach, serves millions of Indians annually.
Whether you’re a student sending certificates, a business shipping products, or an individual sending gifts to family, understanding TCS Tirupati’s tracking system empowers you to ensure successful deliveries every time. You can also track Dox n Pak Courier Tracking from our website.
For routine tracking, bookmark the official website. For complex logistics needs, consider courier aggregator platforms. And remember—proactive tracking and clear communication solve 90% of delivery issues before they become problems.
Stay Updated: Follow TCS Tirupati’s official social media channels and website for service updates, new features, and operational changes that might affect your shipments.